Question 1

Is the UW Cashback Card free?

Accepted Answer

Yes. The Utility Warehouse Cashback Card is included at no charge with any UW service. There is no annual fee, no setup fee, and no credit check — it is a prepaid Mastercard, not a credit product.

Question 2

How is cashback paid with the UW card?

Accepted Answer

Cashback is automatically credited as a line-item deduction on your next monthly UW bill. It is not paid in cash, vouchers, or points — it directly reduces what you owe on your energy, broadband, and mobile statement.

Question 3

Which supermarkets earn the most cashback?

Accepted Answer

Sainsbury's, M&S, and Waitrose typically offer the highest cashback rates (3–5%) in the UW partner network. Asda and Tesco also participate. Rates are set by the retailer and can change over time.

Question 4

Can my partner also get a UW cashback card?

Accepted Answer

Yes. Secondary cardholders can be added to a UW account. Each card earns cashback independently, so a family where both adults use the card for shopping can significantly increase the monthly cashback total.